Terms of service.
Effective Date: April 7, 2025
1. Overview
SparksTonic is a values-based clarity and relationship alignment platform offering personal assessments, self-discovery tools, and guided growth experiences. We provide coaching-style services and personalized insights—not matchmaking guarantees or dating services.
2. Eligibility
Clients must be 21 years or older to purchase or participate in any SparksTonic service.
3. Services Provided
Our services include but are not limited to:
1:1 clarity sessions
Partner visioning and reflection
Guided relationship exploration programs
Compatibility reviews
Ongoing support for personal growth
We do not offer escorting, dating apps, or relationship outcome guarantees.
4. Payments
All sessions and programs must be paid in full prior to scheduling unless otherwise noted. We accept secure payments via Stripe.
4.1 Payment Conditions
Some sessions may be included within a previously purchased program or package. In these cases, no additional payment is required at the time of booking. Clients will be informed during onboarding or via email if their session is prepaid or covered by a service credit.
We reserve the right to verify client eligibility prior to confirmation.
5. Client Responsibility
Clients are responsible for attending scheduled sessions on time and completing any pre-session materials. Missed sessions without notice may result in forfeited fees.
6. Confidentiality
SparksTonic maintains a high level of confidentiality in client relationships. We do not share personal information without consent unless required by law.
7. Intellectual Property
All materials, frameworks, and assessments are proprietary to SparksTonic Arc and may not be duplicated, distributed, or shared without written permission.
8. Right to Refuse Service
We reserve the right to decline service to individuals who do not align with our values or abuse our platform.
SparksTonic refund policy.
1. General Policy
Due to the personalized and time-based nature of our services, all sales are final. We do not offer refunds on completed sessions or programs once delivery has begun.
2. Rescheduling
We understand life happens. Clients may reschedule their session with at least 24 hours’ notice. Missed or late appointments without notice may result in forfeiture of the session.
3. Exceptions & Credits
We may offer credit toward a future service in the following cases:
Technical issues or illness with documented proof
If a program includes multiple sessions (e.g., 5+ Date Journey) and is cut short or ends early, unused session credits may be applied toward other SparksTonic services like Match Reviews, up to a certain amount. Refer to contract for details.
All exceptions are handled on a case-by-case basis.
3.1 Prepaid Sessions & Credits
If a session (such as a Match Compatibility Review or Partner session) was included in a bundle or purchased through an internal offer, it may be booked without additional payment. In these cases, standard rescheduling and no-show policies still apply.
If a client ends a multi-session program early (such as the 5+ Date Journey), unused sessions may be applied as credits toward other Sparkstonic services of equal or lesser value. Credits do not expire but are non-transferrable and non-refundable.
4. Chargebacks
Initiating a chargeback without attempting to resolve concerns with our team first may result in a permanent ban from SparksTonic services.
Legal Disclaimers
SparksTonic is not a licensed therapy service or dating app. Our work is designed for self-discovery, values alignment, and relationship clarity—not clinical treatment or guaranteed romantic outcomes.